Shipping policy

Shipping Policy
Thank you for visiting and shopping at Enammo. Below are the terms and conditions that constitute our Shipping Policy.
1. Processing & Manufacturing Time
All our items are manufactured and shipped from our facility in Latvia.
  • Standard Items: Processed and shipped within 1 to 4 working days.
  • Custom/Complex Orders: Manufacturing times vary depending on the complexity of the design. We will notify you of any adjustments.
Please note: Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates
We offer worldwide shipping. Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery windows after dispatch are as follows:
  • Europe: 1 to 2 weeks
  • United States: 1 to 3 weeks
  • Canada: 1 to 3 weeks
  • Australia: 1 to 3 weeks
  • Asia: 1 to 3 weeks
Delivery delays can occasionally occur due to customs processing or carrier constraints.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours so you can trace your package.
4. Customs, Duties, and Taxes
  • For United States Customers: All orders shipped to the USA are sent DDP (Delivered Duty Paid). This means all import duties, taxes, and customs clearance fees are fully covered by Enammo. You will not face any unexpected charges upon delivery. [1]
  • For International Customers (Outside the USA & EU): Enammo is not responsible for customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages & Lost Packages
If you receive your order damaged, or if your package is lost in transit, please contact our customer support immediately at our official contact email so we can investigate and resolve the issue for you.